cinta99 Casino & Sportsbook Service Notice

Our cinta99 platform provides online gaming services—sportsbook markets (Liga 1, Piala Indonesia, Piala AFF, Champions League), live-dealer casino tables, slot games, and esports betting—available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that their access to cinta99 and use of the platform comply with the laws of their own jurisdiction.

This legal notice sets out our service availability, account eligibility requirements, user obligations, and key disclaimers. By creating an account on cinta99, you confirm that you have reviewed this notice and agree to its terms. We recommend reading this document alongside our Terms and Conditions and Privacy Policy

cinta99 operates with transparency about our service scope, geographic limitations, and user responsibilities. We do not claim any government license, regulatory approval, or jurisdiction-specific authorisation. Our service is provided as-is in supported regions only.

Service Availability and Jurisdictions

We at cinta99 provide our platform in regions where online gaming, sportsbook betting, and casino games are permitted under local law. Our services operate in Jakarta, Surabaya, Bandung, and Medan, where applicable regulations allow gaming services. We do not operate in jurisdictions where these activities are prohibited.

Access to cinta99 from restricted jurisdictions is not permitted. We implement geo-blocking measures where feasible; however, we rely on users to verify their own compliance with local law. If you access cinta99 from a prohibited jurisdiction, we may suspend or terminate your account without notice or refund.

Our service availability may change due to regulatory updates, law changes, or operational decisions. We reserve the right to restrict access to new users in any jurisdiction and to cease operations in any region with notice to affected account holders.

User verification

Users must verify their jurisdiction and confirm that local law permits access to cinta99 services before account creation.

No licence claim

cinta99 does not claim any government license, regulatory approval, or specific jurisdiction authorisation. Service is provided on an available-where-permitted basis.

Account suspension

Accounts created from or used in restricted jurisdictions may be suspended or terminated without refund.

User Responsibility for Legal Compliance

You are solely responsible for determining whether your access to cinta99 and use of its services is legal in your jurisdiction. We do not provide legal advice. If you are uncertain about the legality of online gaming, sportsbook betting, or casino games in your region, you must consult with local authorities or a legal advisor before using our platform.

By opening an account on cinta99, you represent and warrant that:

• You are located in a jurisdiction where our services are legal and permitted.
• Your use of cinta99 complies with all laws, regulations, and policies of your jurisdiction.
• You have the legal capacity to enter into binding agreements and to use gaming services.
• You will not use cinta99 if your jurisdiction has prohibited online gaming or sportsbook betting.

If your jurisdiction's laws change, or if you relocate to a prohibited jurisdiction, you must stop using cinta99 and contact our support team. Continued use after restriction constitutes a violation of our terms.

Account Eligibility and Age

To open an account on cinta99, you must meet minimum age requirements as set by your jurisdiction's law (typically 18 or older). You must provide accurate identity information during registration and pass our KYC verification process. We verify your identity against government-issued documents to prevent fraud and underage access.

If we determine that your account was opened fraudulently, by a minor, or in violation of our eligibility criteria, we reserve the right to suspend or terminate your account and retain any funds pending investigation.

Payment Methods and Financial Services

cinta99 accepts deposits and processes withdrawals via eight payment channels: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). These payment partners operate independently and are subject to their own terms and conditions. We are not responsible for payment processing failures, delays, or service interruptions caused by third-party payment providers.

All deposits to cinta99 are non-refundable once credited to your account, except as required by applicable law. Withdrawal requests may be subject to verification delays, particularly around public holidays (Idul Fitri, Idul Adha, Imlek) or banking outages beyond our control.

Data Protection and Privacy

Our cinta99 platform collects and processes personal data (name, identity number, email, phone, payment details) during account registration and use. We handle this data according to our Privacy Policywhich sets out our data collection practices, storage methods, and sharing restrictions.

Your data is encrypted in transit and stored securely. We do not share your personal information with third parties except as required by law, to process your payment requests, or to comply with regulatory investigations. You can request access to your data or request deletion by contacting our support team, subject to legal retention obligations.

No Warranties or Guarantees

cinta99 provides its platform and services on an "as-is" basis. We do not guarantee uninterrupted service, error-free operation, or specific outcomes from gaming activities. We make reasonable efforts to maintain service security and availability, but we do not warrant freedom from technical failures, hacking attempts, or force majeure events.

All games on cinta99 use certified random number generators (RNG). Game outcomes are determined by chance, not by any guarantee or prediction. We make no warranty of profit, earnings, or guaranteed wins from any game, sportsbook market, or betting activity.

Limitation of Liability

To the maximum extent permitted by law, cinta99 is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform. This includes losses from game play, account suspension, payment delays, data loss, or security breaches (unless caused by our gross negligence or willful misconduct).

Our total liability to you, if any, shall not exceed the amount you deposited in the twelve months preceding your claim. Some jurisdictions do not permit limitation of liability; if applicable law in your jurisdiction forbids such limitations, our liability is limited to the maximum extent permitted by that law.

Dispute Resolution and Contact

If you have a complaint about cinta99, contact our support team via the channels listed on our FAQ pageWe will investigate your complaint and respond within five business days. If you remain unsatisfied, our management team will review your case for further resolution.

For legal inquiries or formal notices regarding cinta99, you may contact us through our support channels. We do not accept service of legal documents via email or social media; formal service must follow procedures set out in our Terms and Conditions

Changes to This Notice

We may update this legal notice at any time without prior notice. Changes take effect immediately upon posting. Your continued use of cinta99 after any update constitutes acceptance of the revised notice. We recommend reviewing this page periodically to stay informed of any changes.

By using cinta99, you acknowledge that you have read this legal notice, understand your obligations, and agree to comply with all applicable laws in your jurisdiction. If you do not accept these terms, you must not create or use a cinta99 account.